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StrategyIntermedio

Pain-Gain Map

The Pain-Gain Map is a strategic tool used to explore the motivations and decisions of a key individual, such as a customer or organizational leader. By mapping out this person's challenges and aspirations, teams can better tailor their presentations and value propositions to influence decision-making.

Duración
15m
Tamaño del grupo
3–10 people
Materiales
Wall space or large paper, Markers

Cómo ejecutarlo

  1. 1

    Identify a key individual whose motivations and decisions you want to understand, and write their name or sketch their likeness on a wall or large paper.

  2. 2

    Discuss the individual's pains: What challenges do they face? What fears or responsibilities weigh on them? Capture these on one side.

  3. 3

    Explore the individual's gains: What are their aspirations and measures of success? How can they benefit from your offering? Document these on the opposite side.

  4. 4

    Summarize and prioritize the top pains and gains to inform your strategic approach.

Consejos

  • Encourage participants to empathize deeply with the key person, stepping into their shoes to understand their perspective.

  • Use open-ended questions to stimulate discussion and capture diverse viewpoints.

  • This method is particularly effective when preparing for important presentations or negotiations.

Variaciones

Consider using this method in conjunction with persona development for a more comprehensive understanding of target audiences. Alternatively, adapt the map for team dynamics by exploring internal stakeholders' pains and gains.

Casos de uso

Developing customer-centric presentationsCrafting value propositionsPreparing for stakeholder negotiations
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Method descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from Gamestorming.

Pain-Gain Map — Facilitation Method | Workshop Weaver