Living Lab

Comment l'animer

1. 1

   Define the solution or hypothesis to test.

2. 2

   Identify a 'living' context: a real workplace, community, or environment where the solution will be deployed.

3. 3

   Co-design the experiment with participants from that context: they shape how the test runs.

4. 4

   Deploy the solution in the real environment with real stakes — not a simulation.

5. 5

   Observe, document, and collect feedback systematically during the test period.

6. 6

   Debrief with participants: what worked? What didn't? What would they change?

7. 7

   Iterate based on real-world learnings.

Conseils

• The key distinction from a lab test is authenticity — real context, real stakes, real users making real decisions.

• The best Living Labs have participants who care about the outcome of the experiment, not just paid testers.',

Variantes

Run a 'pop-up' Living Lab: a temporary real-world installation that tests a service or product in situ. Use for policy prototyping: test a new regulation or process change with a small community before rolling out.