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relationship-buildingIntermédiaire

Appreciative Interviews (AI)

Appreciative Interviews (AI) leverage the power of storytelling to uncover and amplify success within organizations. By focusing on what works well, this method creates a positive atmosphere and encourages participants to share stories of achievement, fostering a deeper understanding of the conditions that lead to success.

Durée
30m
Taille du groupe
4+ people
Matériel
Chairs, Paper, Flip chart
CCBY-SA 4.0

Comment l'animer

  1. 1

    Invite participants to pair up with someone they don't know well and ask them to share a story about a successful collaborative challenge they are proud of.

  2. 2

    Arrange the space with chairs for face-to-face pairs, ensuring no tables are needed.

  3. 3

    Instruct pairs to conduct interviews, with each participant sharing their story and noting the conditions that enabled success. Allow 7-10 minutes per person.

  4. 4

    Form groups of four and have each member retell their partner's story, focusing on identifying patterns and conditions that supported success. Allocate 15 minutes for this step.

  5. 5

    Collect insights and patterns on a flip chart for the whole group to see, summarizing key points if necessary. Spend 10-15 minutes on this.

  6. 6

    Conclude with a group discussion using the 1-2-4-All method, exploring how to invest in conditions that foster success and identifying opportunities for further improvement.

Conseils

  • Encourage participants to focus on positive stories to generate energy and engagement.

  • Remind them to listen without judgment and to let go of preconceived notions.

  • Make sure the stories and patterns are visible to everyone, as this helps in recognizing success factors collectively.

Variantes

Consider graphically recording story titles and conditions on a large wall tapestry to visualize success patterns. You might also expand groups to eight participants for a broader exchange of stories. Follow up with discussions on essential practices needed for future success.

Contextes d'utilisation

Bringing customer focus to life by sharing stories of positive interactions.Revamping educational courses through impactful learning experiences.Improving doctor-patient relationships by sharing stories of accountability.
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Method descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from Liberating Structures. Licensed under CC BY-SA 4.0.

Appreciative Interviews (AI) — Facilitation Method | Workshop Weaver