After Action Review

Come eseguirlo

1. 1

   Convene the team as soon as possible after the event (within 24 hours if possible).

2. 2

   Question 1: 'What was supposed to happen?' Review the original plan, objectives, and expectations.

3. 3

   Question 2: 'What actually happened?' Create a factual, chronological account of events. No blame.

4. 4

   Question 3: 'Why were there differences?' Analyse the gap between plan and reality. Focus on systemic causes, not individual errors.

5. 5

   Question 4: 'What will we do differently next time?' Generate concrete, actionable recommendations.

6. 6

   Document the outcomes and share with relevant stakeholders.

Suggerimenti

• The facilitator's job is to protect the 'no blame' norm.

• If the AAR drifts into finger-pointing, redirect to systemic analysis.

• Conduct it immediately while memories are fresh — AARs done weeks later lose most of their value.

Variazioni

Run a 'Before Action Review' before a high-stakes event: 'What are we trying to achieve? What challenges might we face? What can we learn from past experience?' Combine with the Five Whys for root cause depth.