Resource Orientation
Resource Orientation is a solution-focused facilitation approach that deliberately redirects attention from problems to existing strengths, capabilities, and exceptions. Rather than asking 'What's wrong and why?', it asks 'When does this work well? What are we already doing right? What resources do we have?'. Rooted in solution-focused brief therapy (de Shazer, Berg) and positive psychology, it produces faster movement toward change by building on what already works — rather than trying to eliminate what doesn't.
Comment l'animer
- 1
Name the shift explicitly at the start: 'We've diagnosed the problem. Now I want to spend equal time on our resources — what's already working. This will help us build on strengths rather than just fixing gaps.'
- 2
Ask the core exception-finding question: 'Think about a time — recently or in the past — when this worked well, even partially. What was different then? What were you doing?'
- 3
Give participants 3–5 minutes to write examples individually before sharing.
- 4
Collect examples on the flipchart. For each example, probe further: 'What made that possible? Who contributed? What conditions were in place?'
- 5
Identify the resources and strengths embedded in the examples: skills, relationships, habits, structures, attitudes.
- 6
Ask: 'How much of this is still available to us? What would it take to activate it again?'
- 7
Close by converting the identified resources into a positive foundation for action planning: 'Given these strengths, what can we build on in our next steps?'
Conseils
Resist the pull back to problem focus — groups habitually return to 'but the real issue is…'. Gently redirect: 'We'll come back to that — first let's fully explore what works.'
The exception question is the core tool: 'When is the problem NOT present? What is different then?' Even small exceptions are valuable data.
Combine with Scaling Questions for a complete picture: first scale the current situation, then resource-orient toward what makes the number non-zero.
In team settings, explicitly name strengths you observe as facilitator — teams often can't see their own capabilities clearly.
Avoid toxic positivity: resource orientation is not about pretending problems don't exist. It's about deliberately creating a complete picture.
Variantes
Team strengths gallery: each participant writes 3 resources they see in the team on sticky notes — post all of them on a wall, cluster, and review together. Strength interview: pairs interview each other about a recent success using appreciative questions, then report back to the group what they heard. Exception mapping: draw a timeline and mark moments when things worked well — look for patterns in the conditions.
Contextes d'utilisation
Méthodes associées
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