Who/What/When Matrix
This matrix helps clarify who is accountable for specific tasks and when they will be completed. Participants can outline their commitments, ensuring everyone understands their responsibilities and deadlines.
How to run it
- 1
Draw a three-column matrix on a flip chart or whiteboard labeled WHO, WHAT, and WHEN.
- 2
Begin by listing the names of all participants in the WHO column.
- 3
Invite each participant to share their action steps for the group in the WHAT column.
- 4
For each action item, ask participants to specify a deadline in the WHEN column.
- 5
Ensure discussions focus on accountability, emphasizing the importance of commitments made in front of peers.
- 6
Close the session by reviewing the completed matrix together, highlighting key responsibilities.
Tips
Encourage open communication to help participants feel comfortable sharing their action items.
Keep the discussion focused and on track to avoid getting sidetracked.
Remind participants that their credibility is at stake, which can motivate them to follow through on their commitments.
Variations
This method can be adapted to larger groups by breaking into subgroups and then consolidating matrices afterward.
Where it fits
Related methods
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Try it freeMethod descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from SessionLab. Licensed under CC BY-SA 4.0.