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relationship-buildingAvanzato

Clean Language

Clean Language is a precise questioning technique developed by therapist David Grove in the 1980s. Facilitators use a small set of carefully worded, non-interpretive questions — such as 'And when X, what happens next?' — to help participants surface and examine their own metaphors and implicit assumptions. It is ideal for deep coaching conversations, conflict resolution, and uncovering the true nature of complex problems without contaminating responses with the facilitator's own worldview.

Durata
30m–2h
Dimensione del gruppo
2–20 people
Materiali
quiet space, optional: paper and pens for note-taking, question prompt cards (optional)

Come eseguirlo

  1. 1

    Brief participants on the purpose: the facilitator's role is to illuminate the participant's own thinking, not to interpret or lead.

  2. 2

    Start with an open question to invite a topic: 'What would you like to have happen?' or 'What's important to you about this challenge?'

  3. 3

    Listen carefully for the participant's exact words and any metaphors they use (e.g., 'I feel stuck in a corner').

  4. 4

    Respond using only Clean Language questions, staying strictly within the participant's own vocabulary: 'And when you're stuck in a corner, what kind of corner is that corner?' or 'And what happens just before you feel stuck?'

  5. 5

    Continue exploring the metaphoric landscape with questions such as: 'And where is X?', 'And what's X like?', 'And when X, what happens to Y?', 'And what would you like to have happen?'

  6. 6

    Allow the participant to arrive at their own insights and reframings — resist the urge to offer solutions, interpretations, or advice.

  7. 7

    Close by asking the participant to summarise what they have discovered and what, if anything, they want to do differently.

Suggerimenti

  • The key discipline is resisting the impulse to paraphrase or interpret.

  • Use the participant's exact words, even if they sound unusual.

  • Practice the core questions until they feel natural — beginners often find a laminated prompt card helpful.

  • In group settings, pairs work better than triads so everyone gets significant speaking time.

Variazioni

Group Clean Language: one facilitator works with a small group, asking clean questions publicly so everyone can observe and learn the process simultaneously. Can be combined with Systemic Modelling for team-level work. In coaching circles, participants take turns as questioner and explorer.

Casi d'uso

Executive coaching and leadership developmentConflict resolution and mediationUncovering root assumptions in complex problem-solvingUser research and in-depth customer interviewsFacilitator skill development and reflective practice

Domande frequenti

Quando usare Clean Language?â–¾

Usa Clean Language quando vuoi: Executive coaching and leadership development; Conflict resolution and mediation; Uncovering root assumptions in complex problem-solving; User research and in-depth customer interviews; Facilitator skill development and reflective practice.

Quanto dura Clean Language?â–¾

Clean Language dura tipicamente da 30 a 120 minuti.

Per quanti partecipanti è adatto Clean Language?▾

Clean Language funziona meglio per gruppi di 2–20 partecipanti.

Di quali materiali ho bisogno per Clean Language?â–¾

Per condurre Clean Language avrai bisogno di: quiet space, optional: paper and pens for note-taking, question prompt cards (optional).

Quanto è difficile facilitare Clean Language?▾

Clean Language è classificato come avanzato — meglio gestito da un facilitatore esperto.

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Method descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from David Grove / Caitlin Walker.

Clean Language — Facilitation Method | Workshop Weaver