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StrategyIntermediate

Whole Product Game

The Whole Product Game helps teams identify unique selling points by examining a product through various customer expectation lenses. It is particularly useful for discovering ways to differentiate a product in competitive markets.

Duration
1h
Group size
5–8 people
Materials
sticky notes, 3x5 notecards, poster…

How to run it

  1. 1

    Prepare a large white space, such as a poster or whiteboard, and draw four concentric circles.

  2. 2

    Explain to participants what each circle represents: Generic Product, Expected Product, Augmented Product, and Potential Product.

  3. 3

    Invite participants to write ideas on sticky notes or notecards and place them in the appropriate circle.

  4. 4

    Facilitate a discussion on the placement and significance of ideas, focusing on differentiation strategies.

Tips

  • Encourage participants to think beyond current offerings and consider innovative features or services.

  • Keep the discussion focused on practical applications of the ideas generated.

Variations

This method can be adapted for online use with digital tools that allow collaborative sticky note placements and real-time discussion.

Where it fits

Developing a new product strategy.Enhancing existing product offerings.Identifying unique customer service features.
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Method descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from Gamestorming.

Whole Product Game — Facilitation Method | Workshop Weaver