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Problem SolvingIntermediate

The Blind Side

The Blind Side is a facilitation method designed to reveal and address blind spots within a team or organization. By categorizing knowledge into knowns and unknowns, participants can uncover hidden insights and areas for improvement.

Duration
30m–45m
Group size
5–15 people
Materials
large paper, sticky notes, markers

How to run it

  1. 1

    Before the session, draw a large person profile with four arrows labeled 'Know/Know', 'Know/Don't Know', 'Don't Know/Know', and 'Don't Know/Don't Know'.

  2. 2

    Distribute sticky notes and markers to participants.

  3. 3

    Begin with the 'Know/Know' category, asking participants to write down and cluster what they are certain they know.

  4. 4

    Move to 'Know/Don't Know', capturing what they recognize as gaps in their knowledge.

  5. 5

    Proceed to 'Don't Know/Know' to identify unused skills or resources.

  6. 6

    Finally, explore 'Don't Know/Don't Know', encouraging open discussion and exploratory questions.

  7. 7

    Discuss strategies to address the challenges identified in each category.

Tips

  • Ensure a diverse group to enrich discussions, especially for uncovering unknown areas.

  • Start with easier topics to build trust before diving into deeper issues.

  • Keep discussions focused on business-related topics to maintain a professional atmosphere.

Variations

This method can be adapted to focus on specific projects or areas within an organization by adjusting the initial topic of discussion.

Where it fits

Identifying team blind spotsEnhancing cross-disciplinary understandingImproving organizational awareness
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Method descriptions on Workshop Weaver are original content written by our team, based on established facilitation practices. This method was inspired by work from Gamestorming.

The Blind Side — Facilitation Method | Workshop Weaver